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Knowledge base
General
Legal
4
Tixigo Service Terms
Stripe Service Terms
Privacy Policy
Credit Card Dispute
Getting Started
3
Ticketing configuration - activity
Create/delete/modifying an event in the calendar
Tixigo online portal
Pricing and Fees
3
What are the pricing available in the Ticket Office?
What are the Tixigo Fees?
Fee splitting among the merchant, Stripe and Tixigo
Booking Management
6
Online and Onsite Payments
Firmed Booking
Booking Creation by Merchant
How to allow people to pay on site at the event time
Private event
View all 6
Activity and Event Settings
14
Event "When" setting
Event States
Ticket office display styles
Ticket office « List of events » display style
Ticket Office « Calendar » and « List of days » display styles
View all 14
Capacity and Quotas
1
Capacity and Quota
Promotional Tools
2
Promotional tools offered by Tixigo
Promotional code
Client self-service
3
Self refund by customers
Change of the date of the event by the customer
Offer to move or refund sent to clients
Charitable receipts
2
Issuing Charitable Tax Receipts
Questionnaires configuration for issuing tax receipts
Accounting
7
Accounting Management
Tax Management and SRM in Quebec
Manual printing of MEV receipt
Automatic printing with TixiMEV
Sales Reports
View all 7
Merchant Account Setup
2
Receive eMail from your clients in reply to emails sent by Tixigo
Users management
Group Workflow
1
Group States and Progress pages
Tips and Tricks
22
E-mail editing tool
Sending eMails to customers
Cancellation of your events
Refund entire day
Adding a company name to an order
View all 22
Portal Updates
21
February 2024
January to September 2023
December 2022
April 2022
December 2021
View all 21
Access Control
0
Activity Locations
1
Launch ticket office for a specific location
TixiScan - Ticket Scanning App
TixiScan Mobile App
4
How to Install TixiScan
Tixiscan operation manual
External 2D Scanner
Reports
Web API
Tixigo Web API
1
Tixigo Voucher API