The Sales Summary report is available in TWO VERSIONS depending on the date of the event (meal or anything else) or the date of the transaction (order or refund). We suggest to use the report depending on the date of the transaction (valid for accounting ) to comply with the sales tax law.
Restaurants in Quebec: Implementing MEV-WEB is mandatory for most establishments that sell meals. Tixigo provides a TixiMEV device that records all online transactions paid through its web application. This ensures that the customer transaction is recorded in MEV-WEB within a short timeframe, generally less than a minute. This timeframe may be longer if the TixiMEV device is out of order for any reason, but once it is back online, all accumulated orders will be recorded in MEV-WEB.
Although MEV-WEB reports are available, Tixigo strongly recommends using its sales reports for your accounting. This ensures that in the event of a specific technical issue with one or a few transactions that delays or prevents a transaction from being recorded in MEV-WEB, your sales data will be exactly as processed by Tixigo. The information in the sales reports is also more detailed.
Tixigo does not support a mode of operation where you do not use the TixiMEV device when the MEV-WEB is required for your sales. By law, a transaction must be recorded in the MEV-WEB at the time of the transaction or as close as possible to it, and not at the time of the meal. Therefore, entering a transaction at your store's cash register at the time of the meal for a sale made online with Tixigo is generally illegal. Tax remittance is based on the transaction, not the meal. For this reason, Tixigo requires the use of the TixiMEV.
Reports based on the meal date display "Not Valid for Accounting" to remind you that their use does not comply with the Sales Tax Act. Tixigo is used in other sectors, so in the case of catering in Quebec, it is possible that you use such reports to respect the entries in the SRM; but know that it does not respect the law on taxes which requires that the tax is due at the time of the transaction and not the receipt of the property.
The Tixigo Sales Summary report allows you to take out Stripe's online sales amounts and any other sales you've received over the phone or at the presale counter and registered with other types of payments (check, cash, debit , your card terminal, ...). So you have to consider your needs according to your accounting management to properly configure the report to be produced (include online sales or all presales).
Note that the payment type "Not Paid" is not included in the report unless you include it explicitly with the options offered. The idea being that the unpaid ones involve a future payment to your cashier. Then it is possible to include these amounts to give you an idea of the total potential sales, but unpaid is not a presale. The tickets will be paid to your checkout, and not in advance, so we do not include them to produce taxes.
Attention - Refund of order after the meal
If you use the Sales Summary report with the date of the meal, be aware that full or partial refunds of orders will also be counted according to the date of the meal. So if you reimburse an order after the date of your meal and you have already used the Sales Summary report for your accounting, this refund will not be included in the report and you will have to manage this case manually to balance your accounts.
If you use the Sales Summary with the date of the transaction, then you will never risk losing track of a refund (if you exit regular reports that start the day after the end of the previous report to cover every day of the transaction year).
Attention - Contestation of a lost payment
If you lose a dispute over a card payment due to Stripe's notice, be aware that Tixigo will not have this information and you must take this loss into account. Canceling such an order in Tixigo will not work because Stripe has already canceled the charge. The solution is to use the MaitreD / Reception page and the grocery basket to have the details of the amounts before taxes to make an accounting entry to correct this loss.
Cash flow management
Amounts deposited by Stripe into your bank account can not be reconciled with specific orders. The way to manage everything is to put its amounts paid into the bank account in an "Advances Stripe" ledger account at a given frequency (week, month or other). You file the Tixigo Sales Summary report for the period and you will have the total revenue (ticket and ticket) and expenses (Tixigo and Stripe) so you can transfer amounts from the account "Advances Stripe" to other accounts (Sales, Tizigo, Stripe, GST, TVQ). In the long run, the Advances Stripe account should remain stable, otherwise it would be necessary to find the reason for the imbalance. Ex: The Advances Stripe account only grows gradually in positive or negative, so it's problematic. For seasonal activities, if you have a fairly long break after one season, then your Stripes Advance account should be at $ 0 after about 10 days since the last online transaction.