Tixigo

Legal 4

• Tixigo Service Terms
• Stripe Service Terms
• Privacy Policy
• Credit Card Dispute

Getting Started 3

• Ticketing configuration - activity
• Create/delete/modifying an event in the calendar
• Tixigo online portal

Pricing and Fees 3

• What are the pricing available in the Ticket Office?
• What are the Tixigo Fees?
• Fee splitting among the merchant, Stripe and Tixigo

Booking Management 6

• Online and Onsite Payments
• Firmed Booking
• Booking Creation by Merchant
• How to allow people to pay on site at the event time
• Private event

View all 6

Activity and Event Settings 14

• Event "When" setting
• Event States
• Ticket office display styles
• Ticket office « List of events » display style
• Ticket Office « Calendar » and « List of days » display styles

View all 14

Capacity and Quotas 1

• Capacity and Quota

Promotional Tools 2

• Promotional tools offered by Tixigo
• Promotional code

Client self-service 3

• Self refund by customers
• Change of the date of the event by the customer
• Offer to move or refund sent to clients

Charitable receipts 2

• Issuing Charitable Tax Receipts
• Questionnaires configuration for issuing tax receipts

Accounting 7

• Accounting Management
• Tax Management and SRM in Quebec
• Manual printing of MEV receipt
• Automatic printing with TixiMEV
• Sales Reports

View all 7

Merchant Account Setup 2

• Receive eMail from your clients in reply to emails sent by Tixigo
• Users management

Group Workflow 1

• Group States and Progress pages

Tips and Tricks 22

• E-mail editing tool
• Sending eMails to customers
• Cancellation of your events
• Refund entire day
• Adding a company name to an order

View all 22

Portal Updates 21

• February 2024
• January to September 2023
• December 2022
• April 2022
• December 2021

View all 21

Activity Locations 1

• Launch ticket office for a specific location