FAQ

What are the charges available in the Ticket Office?
Ticket price Decided by merchant. Can include or exclude taxes and gratuity. Gratuity A % of the ticket price is available and can be 0. There is a gr...
Fri, 28 Jun, 2019 at 11:40 AM
What are the Tixigo Fees?
The cost per ticket charged to the merchant for the Tixigo service. Merchant can recover those fees with the Service fees charged to clients. Fee dep...
Mon, 18 Mar, 2019 at 2:33 PM
Fee splitting among merchant, Stripe and Tixigo
For any online purchase, your customer pays the ticket price as well as the ticketing fee if applicable. Orders whose payment is other than Online do...
Mon, 26 Aug, 2019 at 7:02 PM